Privacy Policy

Following the principles of legality, loyalty, and transparency, the following Privacy Policy is available to all users.

Who is the data Controller?

TAX IDB85183135
CORPORATE ADDRESSC/ Segundo Mata 6, 28224 Pozuelo de Alarcón, (Madrid)

What data can we collect?

You can register on our website to use different services: request a demo, contact us to ask for additional information, access the virtual campus, request technical access and/or download free content.
As part of the registration process and when completing forms, we may collect and process the following personal data:

REQUIRED DATAInterested partiesFirst name and surname, E-mail address, Telephone number, Professional information
UsersName and surname, Email address, Password, National Identity Card (in the case of courses subsidised by Fundae)
OPTIONAL DATAConsent to receive advertising and the possibility to revoke it, Address, Telephone number, Professional details

Additionally, we may collect data through cookies. You can consult additional and detailed information about the treatment of your data in the Cookies policy, located in our footer.

For what purpose do we process your personal data?

In Gamelearn SL, depending on the type of interested party in question, we treat the information you provide us with the following purposes:

POTENTIAL CLIENTSManage potential game-based training, send requested information and/or resolve queries, provide service and/or product offerings of interest.
CLIENTSManage game-based employee training, create custom training video games, provide product offerings that may be of interest.
VIDEO GAMES STUDENTSManagement of students’ identifying and professional data for access and participation in training video games, provide service and/or product offerings of interest.
SUPPLIERSManage the commercial and/or professional relationship.
CANDIDATESManage the personnel selection process.
EMPLOYEESManage the obligations derived from the employment relationship (human resources, schedule and access control, registrations and cancellations, vacations, preparation of payroll and contracts, staff training, union dues, prevention of occupational hazards, as well as satisfying social security quotas).
WEB USERSManage the analysis of your browsing data and provide product offerings that may be of interest.

Under what authority is the data being processed?

The legal basis for the processing of your personal data, depending on the type of interested party in question, may be:

POTENTIAL CLIENTSArt. 6.1.b RGPD: implementation, at the request of the interested party, of pre-contractual measures (estimates, order forms, service offers…).
Art. 6.1.f RGPD: Legitimate interest (send requested information, answer questions…).
Art. 6.1.a RGPD: consent of the interested party (provide service and/or product offerings).
CLIENTSArt. 6.1.b RGPD: performance of a contract to which the interested party is party. (Manage game-based employee training, create customized training video games).
Art. 6.1.f RGPD: Legitimate interest (provide offers of our services and products similar to those contracted).
VIDEO GAMES STUDENTSArt. 6.1.b RGPD: performance of a contract to which the interested party is party. (Management of identification and professional data of students for access and participation in educational video games).
Art. 6.1.a RGPD: consent of the interested party (provide service and/or product offerings).
SUPPLIERSArt. 6.1.b RGPD: performance of a contract to which the interested party is party. (Manage the commercial and/or professional relationship).
CANDIDATESArt. 6.1.a RGPD: consent of the interested party. (selection processes).
EMPLOYEESArt. 6.1.b RGPD: performance of a contract to which the interested party is party (preparation of payroll and contracts, training).
Art. 6.1. c GDPR: Existence of a legal obligation applicable to the data Controller (control of schedule, registrations and cancellations, prevention of occupational hazards).
WEB USERSArt. 6.1.a RGPD: consent of the interested party.

The data that we request is appropriate, relevant, and strictly necessary and in no case are you obliged to provide it to us. However, not doing so may affect the service or the ability to provide it.

For how long will we keep your personal data?

Your data will be kept for the minimum time necessary to correctly provide the service offered. In general, registered users’ data will be stored until the end of the service with the client, and GAMELEARN may keep a copy, with the data duly blocked, to meet the responsibilities that may arise from it and from any other legal requirement.

Which third parties will have access to your data?

Your data may be communicated to, where appropriate, banks and financial institutions for the collection of contracted services and/or purchased products, as well as public administrations with competence in Gamelearn S.L.’s areas of activity, when so established by current regulations.

Personal data will not be transferred or communicated to third parties, except when there is a legal obligation, if we obtain your express consent, or if we understand that there is a legitimate interest on our part, which will be duly communicated to you.

However, we inform you that we are present on the following social networks: Facebook, LinkedIn, Twitter, and YouTube, to keep our followers informed about the company’s news and services. You can access these social networks on a voluntary basis and through the links available on the website itself or directly, on your own, from the browser or app installed.

You should know that this website is not responsible for the use of the data that these social networks may make. However, when this data is generated in the social network and derives from interaction with our official account, we will be co-responsible for the processing together with the social network.

In order to consent to our transfer from this website and the processing of your data, you should carefully read the privacy policy of the social network you wish to access:

In this way, before clicking on the logos of the social networks present on our website, you can inform yourself and make a redirection with prior knowledge of the processing of your data on a voluntary basis.

Are there any international data transfers?

Gamelearn, S.L. will only carry out international data transfers, for example, to data processors outside our borders, if they meet one of the following requirements:

  • The recipient country has been declared of adequate level by the European Commission.
  • The transfer is governed by binding corporate rules.
  • The transfer is governed by the standard clauses adopted by the European Commission on 4 June 2021.
  • The transfer is governed by standard clauses adopted by a supervisory authority and approved by the European Commission.
  • The explicit consent of the data subject has been obtained.
  • The transfer is necessary for the performance of a contract between the data subject and Gamelearn, S.L.

What are your rights when providing us with your data?

The data protection rights that the interested parties may exercise, when appropriate, are:

  • The right to request access to personal data that’s related to the interested party.
  • The right to alter or delete data.
  • The right of opposition.
  • The right to request to limit the data processed.
  • The right to data portability.
  • The right not to be subject to decisions based solely on automated data processing.

In the event of rectification or deletion of the data requested by the owner, Gamelearn, S.L. will proceed to block the data, adopting the technical and organisational measures established in the regulations to prevent their processing, except when required by judges and courts.

In any case, the owners of the personal data obtained may exercise their personal data protection rights by sending a written communication to the registered office of Gamelearn S.L. or to the e-mail address provided for this purpose,, indicating the right they wish to exercise and providing identification documentation (ID card, name, surname and address for notifications).

Gamelearn, S.L. will respond to the request and inform the interested party of the measures adopted within one month of receipt. This period may be extended by a maximum of two additional months if necessary, taking into account the complexity and number of requests.

Any such extensions shall be reported within one month of receipt of the request and requests shall be responded to through the same channel used by the data subject, unless otherwise requested by the data subject.

Templates, forms, and more information on your rights is available on the website of the national control authority, Spanish Agency for Data Protection, hereinafter, AEPD,

Can I withdraw consent?

You have the possibility and the right to withdraw consent for any specific purpose granted in due course, without affecting the legality of the processing based on the consent prior to its withdrawal.

Where can I file a claim if I see my data is being processed incorrectly?

If any interested party recognizes that their data is not being processed correctly by Gamelearn S.L., or that the requests to exercise their rights have not been satisfactorily addressed, they can file a claim with the data protection authority that corresponds, this being the AEPD indicated in the national territory:

Security and updating your personal data

In order to safeguard the security of your personal data, we inform you that Gamelearn, S.L. has adopted the necessary measures to guarantee the security of your personal data and avoid its alteration, loss and/or unauthorised processing or access, as required by law.

It is important that, in order for us to keep your personal data up to date, you inform us of any changes in it. 


Gamelearn S.L. informs you that all personal data collected will be treated with the utmost care and confidentiality by all staff involved in any of the processing phases.

This will also apply to internal client documents such as the Microsoft Privacy Statement

This site is registered on as a development site.