Yolanda Otero, Head of Leadership Training and Knowledge Management
|Company||AXA, Insurance and financial services|
|Training||Game-based learning: the first online training solution that does not require promotion|
|Skills Developed||Continuous Learning, self-confidence, coaching, communicating effectively, work-life balance, steady focus, change management, conflict management, innovation and creativity, leadership, negotiation, drive to deliver results, analytical thinking, planning, organizing and coordinating, problem solving, tolerance to pressure, decision-making, teamwork.|
|Program||Period: 2011 – Present. Trained employees: +400|
|Serious Games||Merchants, Negotiation and Conflict Resolution Serious Game|
Pacific, Serious Game on Leadership and Team Management
AXA Seguros has created an authentic development path in transversal skills for its employees. Through Gamelearn’s game-based learning courses, the insurance company has discovered an attractive and effective way to lay the foundation for employee training in soft skills..
Thus, Pacific, Merchants and Triskelion have become the company’s core training
programs for leadership, negotiation and productivity. Using game-based learning, the Human Resources Department has hit upon a solution that guarantees ‘learning by doing’ and that is capable of engaging employees.