‘2100’ is a futuristic adventure in which the student travels to the forward in time to begin from zero in a huge corporation. The goal is to become the company’s CEO. Your success… or failure will depend on your capacity to listen to, help and take care of your customers.
‘2100’ is the first simulator specializing in developing customer service skills and recreates up to 27 “real” situations to work on a total of 17 skills.
‘2100’ is translated into the following languages: Spanish, English, French, German, Dutch, Italian and Turkish.
“You may think that a solution like this one has an extra cost because it adds value and benefits, but we have experienced a cost reduction in training of a 58%.”
Dir. Assoc. Learning & Development at MSD
“Unlike previous training programs, with Gamelearn’s solutions we have never had to promote online training to employees.”
Head of Leadership Training and Knowledge Management
“Training nowadays, in the digital age, requires innovation. Not just innovation for its own sake, but with a goal in mind. And games work. Working with Gamelearn for the past six years has brought us many things, and we want this to continue.”
Training and Development Manager at Phone House Spain
“This initiative has engaged our employees and it has really proven to be attractive to them; that is why it has been a success.”
Training & Development Manager at Man & Truck Bus Iberia
“Gamelearn has the value of other e-learning platforms, but with added elements of competition among players, engagement and personalized feedback. Overall, it is an enhanced version of these e-learning platforms.”
Director of Human Resources, Vestas
The practical approach of game-based learning courses makes negotiation skills training particularly effective.
Merchants includes a complete negotiation simulator that enables students to practice the skills they learn.
In this way they are able to practice their negotiation skills in a virtual environment to gain confidence when facing real situations.
Traditionally negotiation skills are taught by consultants who after presenting the theory, usually evaluate students when applying the techniques and strategies in role plays or simulated situations. However, lack of time and high costs, classroom training is becoming less common in businesses.
E-learning is a training format not a methodology. The use of e-learning makes corporate training easier specially in multinational companies.
Serious games when online are in essence e-learning. Serious games make possible soft skills learning and development.
Serious games training in negotiation are more effective, more comfortable for users and easier to implement for companies. In result, the learning impact of serious games is higher because of the methodology and the cost of the training is lower thanks to the online format.
The simulator is the core of Gamelearn’s serious games. It enables the interaction between the students and the video game. Merchant’s negotiation simulator gives constant feedback and evaluation to the students so they can train their negotiation skills until feeling confident.
Through the use of online video games, a complex negotiation simulator allows the player to engage in the learned skills and get instantaneous and personalized feedback, in much the same way that a class instructor would. The advantage, however, is that the negotiation simulator interacts only with one player and therefore the feedback is provided more directly and often to him.