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Accountability
The Hudson
The Hudson
Accountability
Sinopsis
Laura es una joven gobernanta que llega a trabajar al Hudson Crown, uno de los hoteles más emblemáticos de Nueva York. ¿Conseguirá Laura superar desafíos cada vez mayores en un ambiente de excelencia y altos estándares?
Objetivos
- Fortalecer el cumplimiento de las responsabilidades y el logro de resultados más allá de lo esperado.
- Identificar las actitudes y comportamientos de justificación ante las responsabilidades personales.
- Poner en práctica la capacidad de responsabilizarse de las propias acciones y dar cuenta de ellas.
Material del curso:
- 3 lecciones
- 10 casos prácticos
- ¡Siempre es el momento correcto para hacer lo correcto!
Customer service
2100
2100
Customer service
Synopsis
Embark on a futuristic adventure with the goal of becoming the CEO of a huge corporation. Success … or failure depends on being able to listen, help, and take care of customers.
Objectives
- Develop business acumen by communicating effectively with customers.
- Improve empathy, initiative, proactive engagement, and conflict management skills.
- Use ratings and customer reviews on social media to make informed decisions.
Course material
- 8 interactive lessons
- 26 real-life situations
- Hello, future!
Leadership and team management
Pacific
Pacific
Leadership and team management
Synopsis
Mayday, mayday, airplane crash! Escape from a desert island alive by learning to manage and motivate teams. Will the team return home?
Objectives
- Increase team effectiveness, efficiency, and overall performance.
- Enhance communication skills, learning delegation and coaching techniques.
- Learn tips for motivating, rewarding and resolving conflict within teams.
Course material
- 22 interactive lessons
- +25 real-life cases
- Make it back home!
Remote team leadership
Stellar
Stellar
Remote team leadership
Synopsis
Meet Yulia. The fate of Yulia’s mission rests on her ability to lead a remote team as they repair the robotic arm of an international space station. Will her team be able to get a stranded astronaut and his precious cargo back to Earth before it’s too late?
Objectives
- Approach and solve the challenges remote teams face on a daily basis.
- Boost performance, maintain motivation, and foster a sense of belonging.
- Use communication as a foundation while leading remote teams.
Course material
- 5 interactive lessons
- 14 real-life cases
- To leadership infinity and beyond!
Effective feedback
Aqua
Aqua
Effective feedback
Synopsis
Say hello to Gina. The survival of Gina’s ecovillage depends on her ability to give effective feedback. Will she be able to save her community from a devastating drought that’s lasted almost three years?
Objectives
- Course correct behavior following an easy and effective process.
- Give positive and constructive feedback to motivate teams.
- Foster a culture of self improvement to improve performance.
Course material
- 3 interactive lessons
- 8 real-life cases
- Save the planet!
Office ergonomics
Ergo
Ergo
Office ergonomics
Synopsis:
An epidemic of unexplained injuries is eluding the company Sit and Up.
Will Ann, the company doctor, be able to discover the source of all these ailments?
Objectives:
- Design a healthy workplace to improve the conditions of your work environment.
- Understand and adopt proper posture while working in the office and at home.
- Avoid physical and mental fatigue.
Course materials:
- 4 lessons
- 6 real-life cases
- Better safe than sorry!
Effective change management
Route-321
Route-321
Effective change management
Synopsis
Milo owns his own bus company—until it‘s taken over by a large multinational. After being hired on as a driver, will he be able to get his life moving in the right direction again?
Objectives
- Manage emotional responses to changing environments.
- Uncover the blockers to success and find ways to overcome them.
- Create new habits and adapt to new situations with ease.
Course material
- 4 interactive lessons
- 11 real-life situations
- Keep on moving!
Healthy living
Larus
Larus
Healthy living
Synopsis
A MASA-organized space mission travels to the planet Larus to build the first welfare-based terrestrial settlement. Will the new settlers succeed in implementing a healthy lifestyle?
Objectives
- Lead an active lifestyle to improve your mood.
- Enjoy a balanced and healthy diet to increase your energy.
- Get a restful night’s sleep to disconnect from your worries.
Course materials
3 lessons
9 case studies
Your body, your temple!
Effective task delegation
Sahara
Sahara
Effective task delegation
Synopsis
Meet Amal—a consultant hired to tackle the internal delegation problems of a sustainable construction startup. Will her abilities help them avoid bankruptcy and win a major competition to build the next big project in the Sahara?
Objectives
- Apply the necessary steps to effectively delegate tasks between members.
- Build trust and instill a sense of ownership amongst various profiles.
- Practice delegation skills to develop a high-performing and happy team.
Course material
- 2 interactive lessons
- 5 real-life cases
- Every grain of sand helps!
Achieving your goals
Allegro
Allegro
Achieving your goals
Synopsis:
Gabriela has always dreamed of being the first chair violinist for Vienna‘s most prominent orchestra. Will she be able to turn her wishes into goals with the help of her teacher Camila?
Objectives:
- Precisely define your goals, learning how to devise a long-term action plan.
- Improve your self-discipline and learn how to ask for help to achieve your goals.
- Build self-confidence and expand your relationship circle.
Course materials:
- 5 lessons
- 8 real-life cases
- Make your dreams come true!
Occupational Risk Prevention
The Office
The Office
Occupational Risk Prevention
Synopsis
The start-up Radar is applying for significant financial support and today is the deadline to pass the last phase. Will Ayame, Radar’s director, manage to pass the Occupational Risk Prevention assessment in time to get the maximum grant amount?
Objectives
- Detect potential risks in the office and how they can affect workers.
- Find out what adverse health effects exposure to different types of hazards can have.
- Learn and establish, by regulation, how to reduce and minimize the different risks.
Course materials
- 3 levels
- 9 practical exercises
- Better safe than sorry!
Team motivation
Titan
Titan
Team motivation
Synopsis
Larry, the coach for the Wild Wolves basketball team, asks the national team coach for help to keep his team from being eliminated from the league. Larry’s ability to motivate his team’s players will be the key factor in their success.
Objectives
- Motivate a work team to achieve their best performance on a daily basis.
- Find out what motivates each person on the team and apply it when delegating tasks.
- Maintain the team’s motivation and commitment level to achieve objectives.
Course materials
- 3 lessons
- 8 real-life cases
- Ready for tip-off?
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