|Company||BCD Travel, travel agencies.|
|Training||BCD Travel uses the serious game Pacific to provide its employees across the globe with leadership training.|
|Skills Developed||Continuous Learning, self-confidence, communicating effectively, steady focus, conflict management, innovation and creativity, leadership, change management, drive to deliver results, analytical thinking, planning, organizing and coordinating, problem solving, tolerance to pressure, decision-making, teamwork.|
|Program||Period: 2017. Trained employees: 120.|
|Serious Games||Pacific, Serious Game on Leadership and Team Management|
BCD Travel is a company specialized in corporate travel management. It was created to provide companies with a quality service to keep their employees safe and productive during business trips. With 13,500 employees in 109 countries, the company’s 2017 turnover topped $25,000 million.
To provide its customers with a high-quality experience, BCD Travel needs employees who not only understand the sector but also have soft skills. Leadership and team management skills are especially prominent among these soft skills. In a changing and competitive market, where the emergence of new technologies makes it easier to hire travel services, it has become essential to have innovative leaders who know how to manage and motivate their teams. In this way alone can the company maintain its leadership in the world of corporate travel.