The 5 articles you need to know about gamification

The 5 articles you need to know about gamification

01/04/2020
Gabriela Veloz

Gamification is a growing learning technique among educational sectors and companies of any industry. The advantages of its use are multiple and promote better results than traditional learning methods.  Gamification tools not only make the content more appealing but also…

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3 ways serious games can improve your company’s internal communication

3 ways serious games can improve your company’s internal communication

21/03/2020
Gabriela Veloz

Shifting strategies or making big changes to a company can often seem daunting. Regardless of the scope of the changes, it’s important to make sure they are implemented correctly and efficiently. Reexamining your company’s internal communication system is one such…

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6 tips for training call center  customer service employees

6 tips for training call center customer service employees

25/06/2018
Gabriela Veloz

Training call center customer service employees can be a headache for every company. Due to the focus on meeting user requests, answering questions, and opening new accounts, it is essential that these employees put themselves in the customer’s shoes and…

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The New General Data Protection Regulation (GDPR): a definitive  guide for training and development professionals

The New General Data Protection Regulation (GDPR): a definitive guide for training and development professionals

10/05/2018
Gabriela Veloz

The new European Union data protection law (General Data Protection Regulation, GDPR) is already here and will directly affect those responsible for training and development. When it enters into force on May 25, 2018, all companies will have to implement…

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Top 6 training and development apps  (at least one will surprise you)

Top 6 training and development apps (at least one will surprise you)

24/04/2018
Gabriela Veloz

Employees are increasingly using the top training and development apps to continue advancing their careers. For decades, training was carried out in the classroom and, more recently, on computers; but today (and in the future) everything points to a significant…

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8 tips for using b-learning in corporate training programs

8 tips for using b-learning in corporate training programs

10/04/2018
Gabriela Veloz

B-learning (or blended learning) is emerging as one of the newest trends in the corporate training world. A combination of classroom learning and online courses (or any other digital resource), it is achieving great results by using the best of…

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7 benefits of using b-learning for corporate training

7 benefits of using b-learning for corporate training

03/04/2018
Gabriela Veloz

B-learning (or blended learning) is now recognized as one of the best employee training methods in use today and is, therefore, being used in more and more companies around the world. The combination of classroom sessions and online courses (or…

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“This is how a serious game improved my productivity and time management.”

“This is how a serious game improved my productivity and time management.”

From the moment the day begins, Xavier López Peig is overwhelmed with an endless list of tasks, meetings, emails, requests, phone calls, WhatsApp messages, and presentations. He works as National Director of Consumer Business at CaixaBank Consumer Finance, a company…

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Onboarding: 3 surprising success stories

Onboarding: 3 surprising success stories

28/03/2018
Gabriela Veloz

In recent years, the onboarding process has become a top priority for human resources departments. It’s been shown that a well-defined, positive experience serves to make new employees loyal, make them feel like part of the organization, and help them…

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